Free Initial Cleanup with Regular Service!

About Us

Welcome to PWM Pet Waste Management

At PWM Pet Waste Management, we believe that every pet owner deserves to enjoy their outdoor spaces without the hassle of cleaning up after their furry friends. That’s why we’re dedicated to providing professional, reliable, and affordable pet waste removal services to homes and businesses in Orange County.

Our Story

PWM Pet Waste Management was founded by Sam Wu in Irvine, CA, with a simple mission: to make life easier for pet owners by handling one of the least enjoyable aspects of pet care. As a devoted pet owner, Sam understands the challenges of maintaining a clean yard while juggling a busy schedule. Inspired to help others, PWM Pet Waste Management was created to offer a convenient and hygienic solution for pet waste removal.
What started as a local service has quickly grown into a trusted partner for residential and commercial properties alike. Whether it’s cleaning up after dogs in a backyard, maintaining pet-friendly apartment complexes, or keeping public spaces free from waste, PWM Pet Waste Management takes pride in every job we do.

What We Offer

Get started with our pet waste removal service in minutes!

Pet Waste Removal

Efficient and thorough scooping services for residential and commercial properties.

Sanitizing & Deodorizing

We go beyond scooping to keep your outdoor areas fresh, clean, and safe with our specialized cleaning solutions.

Customized Service Plans

Whether you need a one-time cleanup or regular maintenance, we’ll tailor our services to meet your needs.

Why Choose Us?

Local Expertise

As a business based in Irvine, we understand the unique needs of our community.

Dependable Service

With PWM Pet Waste Management, you can trust that your property will be spotless and odor-free every time.

Committed to Our Customers

We’re passionate about providing exceptional service and making a positive impact in the lives of pet owners and their pets.

Our Mission

At PWM Pet Waste Management, our mission is to enhance the quality of life for pet owners by taking the mess out of pet care. We’re committed to maintaining clean, healthy environments for families, pets, and communities while delivering unparalleled customer service.

Service Areas

We proudly serve Irvine and surrounding cities, focusing on areas with spacious yards and pet-friendly properties. By staying local, we’re able to provide the personal touch and dependable service our clients deserve.

Contact Us Today!

Ready to enjoy a cleaner, fresher yard? Contact PWM Pet Waste Management today to learn more about our services and schedule your first cleanup!

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Terms of Service

Note: Your card must be on file, and payment must be made before services can begin. If you need assistance, we are always available at (949) 414-4817.

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Do you bill monthly?
Yes: Billing occurs on the 1st of each month before recurring services are provided. Payments for one-time cleanups are due before the service is rendered.

Note: If you are engaging in recurring services, you will be billed for the remainder of the month along with the initial cleanup.

Next payment is due on the 1st of the following month.

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Example:

Adam signed up for weekly services. The initial cleanup will begin on Wednesday,7/10/2024, and continue every following Wednesday. The agreed rate for the weekly cleanup is $25.

On the first cleanup (7/10/2024), Adam will be billed for the initial cleanup (free for recurring customers) and the remainder of the month (3 additional cleanups).

Amount Charged on 7/10/2024:
● Initial Cleanup: $0
● Remainder of July Cleanups (7/17, 7/24, 7/31): $75
Total: $75

Next Payments to Be Processed:
● 8/1: $100 (Recurring Cleanups)
● 9/1: $100 (Recurring Cleanups)

If payment is not received before your first cleanup of the month, you will be removed from the service schedule until payment is processed. Services billed for the month are non-refundable. If you choose to cancel, we are happy to complete cleanups for the remainder of the month if needed.

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PWM Pet Waste Management uses the data we collect to operate our business, analyze performance, and continue to provide 5-star service. By accepting the terms and conditions, you give PWM Pet Waste Management permission to use collected information for advertising and marketing purposes. This may include sending promotional communications, targeted advertising, and presenting you with relevant offers.

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What time will you be at my home?

With respect to scheduling, we are unable to provide a specific timeframe for your cleaning day. Our routes are optimized for efficiency, allowing us to keep rates low for you! Routes run from approximately 7 AM until dark.

Communication is key! You will always receive a text notification when we are on the way, typically 60 minutes prior to arrival. If you are at the beginning of our route, you may receive a 15-30 minute notice instead, as we avoid disturbing you early in the morning. Your cleaning day will remain consistent each week. If your service day ever changes, we will notify you in advance.

Do I have to be home when you clean?

No, you do not need to be home during the cleanup. We simply ask for easy access to your gate. We can clean with dogs in the yard as long as they are very friendly. Our team loves animals—it’s one of the reasons we started this company!

After completing the cleanup, we will send a picture of your closed gate via text or email for your records.

Note: If our staff has not met your dogs before and you are home, please inform the technician ahead of time if you plan to let the dogs out for an introduction. We don’t want to startle anyone!

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What happens if my service day is on a holiday?

If your service day falls on a major holiday, we will skip that week’s cleanup and resume the following week. You will still be charged, as there will be two weeks of accumulated waste. As a one-time courtesy, we will provide a free deodorizing and disinfecting service during your next visit if you would like.

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Do you disinfect your equipment?

Yes! We disinfect our equipment after each cleanup using a kennel-grade disinfectant to prevent the spread of germs.

Privacy Policy

Protecting your private information is our priority. This Privacy Statement applies to pwmpetwastemanagement.com and PWM Pet Waste Management, governing data collection and usage. For this policy, all references to PWM Pet Waste Management include pwmpetwastemanagement.com and PWM Pet Waste Management. By using this website, you consent to the practices described in this statement.

Collection of Your Personal Information

To provide you with our products and services, PWM Pet Waste Management may collect the following personal information:

● First and Last Name
● Mailing & Physical Address
● Email Address
● Phone Number
● Details about your home (e.g., gate locations, cleaning areas)
● Information about your pets (e.g., names, birthdays)

For purchases, we may collect billing and credit card information to complete transactions. Additionally, we may collect anonymous demographic information, such as age, gender, household income, and general locations.

Please note that if you directly disclose any personal information through public message boards on our site, others may collect and use this information.

We collect only the information you voluntarily provide but may need specific personal details to deliver certain products or services. For instance, we may collect your information when you register an account, enter a contest, subscribe to special offers, email us, or submit payment information. Your information will primarily be used for communications related to services you request.

Use of Your Personal Information
PWM Pet Waste Management uses your information to operate and deliver the services you request and may also inform you about other services from PWM and its affiliates.

Sharing Information with Third Parties
PWM Pet Waste Management does not sell, rent, or lease customer lists to third parties. Occasionally, we may contact you on behalf of business partners about services of interest. In such cases, your information (email, name, address, phone number) will only be shared with trusted partners for specified purposes, and all third parties must maintain confidentiality and may not use your information for any other purpose.

We may also share information in accordance with legal requirements or to protect our rights and safety, as well as those of our users and the public. PWM Pet Waste Management may use advertising platforms like Google Ads and Facebook Ads for marketing, and we may conduct user surveys through third-party software.

Opt-Out of Disclosure of Personal Information
In accordance with the California Consumer Privacy Act of 2018 (CCPA) and other laws, you have the right to know the categories of personal information disclosed for business purposes. You can also opt out of any third-party disclosures by emailing contact@pwmpetwastemanagement.com.

Tracking User Behavior
PWM Pet Waste Management may track pages visited within the website to identify popular services and deliver customized content.

Automatically Collected Information
We may automatically collect information about your device, such as IP address, browser type, and access times, for service quality and analytics.

Use of Cookies
Cookies may be used on our website to personalize your experience. Cookies cannot run programs or deliver viruses and are uniquely assigned to you. You may choose to decline cookies via your browser settings, but this may limit your experience on our site.

Links to Other Sites
Our site may contain links to other websites. Please note that we are not responsible for the content or privacy practices of other sites. We encourage reading their privacy statements.

Security of Your Personal Information
PWM Pet Waste Management uses SSL protocol to secure your personal information. While we take steps to protect your data, no transmission over the internet is entirely secure.

Right to Deletion
Subject to certain exceptions, we will delete your personal information upon verified request. However, we may retain information for certain lawful purposes, including contract fulfillment and legal obligations.

Children Under Thirteen
PWM Pet Waste Management does not knowingly collect information from children under 13. If you are under 13, please obtain permission from a guardian.

Opt-Out & Unsubscribe
You may opt out of marketing or third-party communications by contacting us at contact@pwmpetwastemanagement.com or by replying “Stop” to SMS messages.

SMS/Text Communications
Users requesting a free quote agree to receive SMS communications, including marketing. You may opt out by replying “Stop”.

External Data Storage Sites
Your data may be stored on third-party servers with whom we contract.

Changes to This Statement
We reserve the right to change this Privacy Policy. Notices of significant changes will be sent to your account’s primary email and/or posted on our website.